Salesforce Quality Assurance

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Salesforce Quality Assurance I executes detailed test cases validating FedRAMP Moderate/High security controls, Section 508 accessibility compliance, and AI/Agentforce output integrity (hallucination/bias detection)

• Test Planning & Case Development:
  Create and maintain detailed test plans and test cases based on business requirements, user stories, and functional specs.
• Manual & Automated Testing:
  Execute both manual and automated tests using tools like Selenium, JIRA, or other automation frameworks.
• Defect Identification & Tracking:
  Identify, document, and log bugs or defects in a bug tracking system; verify fixes and ensure no regressions.
• Regression & Performance Testing:
  Perform regression testing to confirm new changes do not break existing functionality; conduct performance and security testing.
• Collaboration:
  
  Work with developers, business analysts, project managers, and stakeholders to review requirements, validate designs, and ensure alignment with business needs.
• Compliance & Standards:
  Ensure adherence to organizational policies, industry standards, data privacy, and accessibility guidelines.
• Reporting:
  Provide clear, detailed test result reports to stakeholders and track QA metrics.

• Salesforce Knowledge:
  Strong understanding of Salesforce platform features, modules, and architecture.
• 5+ years of QA experience with at least 3 years on Salesforce Government Cloud;
  Salesforce Certified Administrator and ISTQB Foundation Level required; U.S. Citizen with Public Trust eligibility
• Testing Methodologies:
  Experience with Agile/Scrum, Waterfall, Dev Ops, and QA best practices.
• Automation Tools:
  Proficiency in test automation tools and frameworks.
• Bug Tracking:
  Familiarity with tools like JIRA for defect management.
• Analytical & Problem-Solving
  
  Skills:
  
  Ability to identify issues early and propose effective solutions.
• Communication:
  Strong written and verbal communication skills for reporting and collaboration.
• Proficient in enterprise testing tools (Provar, Selenium, Copado Robotic Testing) and Agile/SAFe environments using Jira or Azure Dev Ops

This is a remote position.