Remote AI-Driven Support Operations Specialist
Fort Worth, Tarrant County, Texas, 76101, USA
Listed on 2026-11-07
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IT/Tech
AI Business & Operations, HelpDesk/Support
Track is seeking a remote Support Operations Specialist to own Zendesk tuning, dashboards, and knowledge management. You will collaborate with Support Leadership, Product, and Engineering to optimize AI tools, reduce ticket volume, and improve self-service adoption across Track's SaaS platform.
You will build and maintain articles, guides, and training for Tier 1/2 agents, ensuring accurate defect documentation and effective escalation paths.
This Full Time opening is for the Remote AI-Driven Support Operations Specialist role at Travel Net Solutions Inc.
This is a strong position to take on the Remote AI-Driven Support Operations Specialist role at Travel Net Solutions Inc.
As a Remote AI-Driven Support Operations Specialist, you will play an important part at Travel Net Solutions Inc in United States.
We invite applications for the Remote AI-Driven Support Operations Specialist position located in United States.
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