Remote User Support Specialist – AI Health Platform
Fort Worth, Tarrant County, Texas, 76101, USA
Listed on 2026-11-07
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Hello Heart is hiring a User Support Specialist to help our members with empathy and clear communication. You will balance email and phone requests, investigate issues, and guide escalations to the right resolution.
You’ll work with a collaborative team and utilize approved AI tools, while protecting member information under HIPAA rules. The role reports to the Senior Manager of User Support and requires a quiet, private workspace.
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The Remote User Support Specialist – AI Health Platform position in the Sales field is open for applications.
We have an opening for a Remote User Support Specialist – AI Health Platform in United States within Sales.
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