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Senior Technical Support Engineer REMOTE

Remote / Online - Candidates ideally in
Fremont, Alameda County, California, 92189, USA
Listing for: Military, Veterans and Diverse Job Seekers
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    Technical Support, IT Support, Network Security, Cybersecurity
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR

Job Description & How to Apply Below

Senior Technical Support Engineer REMOTE About the job Senior Technical Support Engineer REMOTE What You Will Be Doing

We are seeking a Senior Customer Support Engineer to provide advanced technical support to its customers and partners. You will apply system-level expertise to resolve complex customer issues while being an active member of the team.

What You Need for this Position
  • Excellent Customer Support skills, e.g. customer facing oral and written communications, managing hot customers, troubleshooting complex system problems
  • Networking triage skills (networking, and networked storage technologies)
  • Scripting (e.g. shells, Bash, Perl, Python)
  • Expertise in Backup Applications (e.g. Backup Exec, Commvault, IBM Spectrum Protect, Net Backup, Oracle RMAN, Veeam)
  • BA/BS in Computer Science or Technology preferred (or equivalent work experience)

Consider building your career as a Senior Technical Support Engineer REMOTE at Military, Veterans and Diverse Job Seekers.

Position Requirements

10+ Years work experience
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