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VOC Insights Analyst - AI-driven Customer Experience Remote

Remote / Online - Candidates ideally in
Hamilton, Butler County, Ohio, 45011, USA
Listing for: CareSource
Full Time, Remote/Work from Home position
Listed on 2026-11-07
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence
Salary/Wage Range or Industry Benchmark: 55000 - 87000 USD Yearly USD 55000.00 87000.00 YEAR
Job Description & How to Apply Below

Care Source seeks a VOC Insights Analyst to collaborate with leadership, transforming data into actionable insights that enhance member and provider experiences. You will design AI-powered solutions using Copilot Studio and Power Platform to automate processes and improve reporting efficiency.

The role emphasizes storytelling with dashboards and executive summaries, identifying call drivers, sentiment, and benchmarks to guide strategic improvements. A strong analytical mindset is essential.

We would love to welcome a new VOC Insights Analyst - AI-driven Customer Experience Remote to our group in OH, United States.

Are you ready to take on the VOC Insights Analyst - AI-driven Customer Experience Remote role at Care Source?

We would love to welcome a new VOC Insights Analyst - AI-driven Customer Experience Remote to our team in OH, United States.

For the VOC Insights Analyst - AI-driven Customer Experience Remote position at Care Source, we are reviewing applications now.

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