Service Desk Lead - VIP ; Remote
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Computer World Services, Corp. (CWS) is seeking a Service Desk Lead to oversee daily service-desk operations for USMEPCOM ENLIST, managing queues, staffing, escalations, VIP support, and knowledge management.
The role requires coordinating with the Branch Chief and ITSM owners to ensure service quality and customer satisfaction. The ideal candidate will have 6+ years in enterprise IT support, strong leadership, and proven Service Now expertise to drive performance, reporting, and continuous
As a Service Desk Lead - 24/7 VIP Support (Remote), you will play an important part at Computer World Services Corp. (CWS) in North Chicago, IL, United States.
For the Service Desk Lead - 24/7 VIP Support (Remote) position at Computer World Services Corp. (CWS), we are reviewing applications now.
Step into the Service Desk Lead - 24/7 VIP Support (Remote) role at Computer World Services Corp. (CWS) in North Chicago, IL, United States and grow with us.
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