Technical Writer TalentHop

The organization operates within the technology industry, focusing on business process automation and digital transformation. It addresses the challenge of reducing repetitive, manual tasks to enable users to focus on meaningful work. The organization serves a significant portion of major enterprises, including 85% of the Fortune 500, by providing an AI platform that integrates various data and workflows to improve efficiency and business outcomes.

The TECHNICAL WRITER role is part of the Product Content team responsible for producing clear, user-focused technical documentation that helps customers understand and effectively use the organization’s products. This position involves collaboration with design, engineering, and product teams to deliver precise content that supports multiple application features, ultimately contributing to customer success and satisfaction.

• Collaborate with design, engineering, product management, and content leads to create and maintain technical documentation
• Develop user-focused content supporting multiple product features
• Adhere to content development processes, information models, and writing standards
• Understand product features and user needs related to assigned documentation
• Support customer success by producing content that enables users to achieve goals efficiently

• Experience integrating AI into work processes or decision-making
• Proficiency in English demonstrated through assessment of grammar, sentence structure, and clear writing skills
• Knowledge of content development life cycles and processes
• 1-2 years of technical communication experience, including internships
• Portfolio of technical writing samples demonstrating clear communication of complex information
• Experience with DITA, Markdown, or similar structured authoring tools
• Ability to work effectively in a fast-paced, distributed software development environment
• Collaborative skills and ability to manage individual assignments and deadlines

• Base pay of $89,300 – $138,400, plus equity (when applicable), variable/incentive compensation, and benefits

• Health plans including flexible spending accounts
• 401(k) Plan with company match
• Employee Stock Purchase Plan (ESPP)
• Matching donations
• Flexible time away plan
• Family leave programs

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.