Level I Remote
Listing for:
Military, Veterans and Diverse Job Seekers
Full Time, Remote/Work from Home
position
Listed on 2026-11-07
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
We are currently seeking a full time Tier I Support Engineer with a minimum of 2 years of extensive hands on experience with desktop support including o365, Desktop Support and client facing experience.
Responsibilities- Provide phone support and remote remediation for complex issues
- Troubleshooting and resolving customer system problems across a broad range of technologies
- Provide remote installations of new software and upgrades
- Provide remote installation of service Packs and security updates
- Provide helpdesk support including analyzing and resolving end-user issues
- Knowledge of Microsoft operating systems and desktop applications
- Experience with installing, configuring, and administering a broad range of technologies
- Excellent written and verbal communication skills
- Knowledge of Citrix, VMware and Microsoft Systems Administration is a plus
The Level I Remote Support role at Military, Veterans and Diverse Job Seekers is now open for applications in San Diego, CA, United States.
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