Strategic Client Tech Lead – PathWise Modelling

Posting Description

Client Technical Solutions Lead, Path Wise

Ready to help shape the future of actuarial modelling and quantitative analytics? Passionate about solving complex client challenges by connecting business needs, modelling expertise and technology?

Join Aon as a Client Technical Solutions Lead for Path Wise. In this client-facing role, you will provide well-rounded technical leadership across modelling, product capabilities, platform and infrastructure topics, and broader solution guidance. You will work alongside actuaries, quantitative analysts, engineers, product specialists and technology experts to help clients achieve successful outcomes with Path Wise.

This is a hybrid position with flexibility to work from home and our Head Offices in London

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Client technical leadership: Serve as a trusted technical point of contact for clients, understand the full context of their needs, provide practical guidance, and coordinate support across modelling, product, engineering, infrastructure and implementation teams.
• Modelling and solution support: Help clients design, implement, validate, troubleshoot and optimise actuarial and quantitative models in Path Wise. Translate business and modelling requirements into practical solution approaches.
• Product subject matter expertise: Develop broad knowledge of Path Wise capabilities, workflows, configuration and use cases. Answer product questions, recommend appropriate approaches, and identify when a specialist should be engaged.
• Platform and infrastructure guidance: Support discussions involving deployment architecture, cloud and on-premises environments, GPUs, high-performance computing, performance, scalability, security, configuration and operational readiness. Partner with infrastructure and engineering specialists where deeper analysis is needed.
• Solution building and proofs of concept: Work closely with clients to understand their business challenges and build tailored Path Wise solutions and proof-of-concept models that demonstrate business value and platform capabilities.
• Technical pre-sales support: Partner with sales and account teams to deliver product demonstrations, technical presentations and solution workshops. Respond credibly to detailed questions from actuaries, quantitative analysts, technology leaders and other stakeholders.
• Performance optimisation: Analyse client implementations and guide the refactoring and optimisation of models and workflows to take advantage of Path Wise performance, including GPU-enabled processing.
• Advanced technical support: Act as a primary point of coordination for complex client issues involving financial or actuarial models, product behaviour, system performance, configuration or environment dependencies. Diagnose what can be resolved directly and engage the right SME promptly when needed.
• Client onboarding and enablement: Lead technical onboarding, training and knowledge transfer so that client teams can adopt, operate and extend Path Wise successfully.
• Cross-functional orchestration: Bring together the appropriate specialists, establish clear ownership, communicate progress and maintain continuity from initial request through resolution. Reduce hand-offs and prevent clients from having to coordinate across multiple teams.
• Customer advocacy: Represent the client perspective internally. Gather structured feedback and work with product management, development and service teams to influence…