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Senior MSP Support Engineer; Remote First-Time Fix Expert

Remote / Online - Candidates ideally in
St. Petersburg, Saint Petersburg, Pinellas County, Florida, 33701, USA
Listing for: GiaSpace inc
Full Time, Remote/Work from Home position Listed on 2026-11-08
Job specializations:
Salary/Wage Range or Industry Benchmark: 70000 - 80000 USD Yearly USD 70000.00 80000.00 YEAR

Job Description & How to Apply Below

Position: Senior MSP Support Engineer (Remote) — First-Time Fix Expert
Location: St. Petersburg

Gia Space is seeking a Senior Support Engineer (L3) to be the top escalation point on our service desk. This remote role (U.S.

Eastern Time hours) carries L2 escalations, service desk tickets, and project delivery; you’ll diagnose, document, and own outcomes with a strong focus on First-Time Fix. You’ll work with Connect Wise Manage, Microsoft 365, Active Directory, and security tooling while mentoring junior technicians.

Consider building your career as a Senior MSP Support Engineer (Remote) — First-Time Fix Expert at Gia Space inc.

Are you ready to take on the Senior MSP Support Engineer (Remote) — First-Time Fix Expert role at Gia Space inc?

We would love to welcome a new Senior MSP Support Engineer (Remote) — First-Time Fix Expert to our group in Gainesville, FL, United States.

For the Senior MSP Support Engineer (Remote) — First-Time Fix Expert position at Gia Space inc, we are reviewing applications now.

Position Requirements

10+ Years work experience
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