Remote SaaS Technical Support Specialist
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Foundant is seeking a Technical Community Support professional to join the Essentials Support team. The role focuses on timely, technical customer support for mission-driven clients using Smart Simple software, with emphasis on troubleshooting, documentation, and proactive communication.
You'll work in a remote-first environment with global teams, handling tickets, upgrades, and client training while driving customer satisfaction and platform adoption. Travel is limited but may occur up to 10%.
As a Remote SaaS Technical Support Specialist, you will play an important part at Foundant in Bozeman, MT, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote SaaS Technical Support Specialist role in the description above.
We appreciate your interest in this position.
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