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Senior Technical Support Engineer REMOTE

Remote / Online - Candidates ideally in
Oakland, Alameda County, California, 92189, USA
Listing for: Military, Veterans and Diverse Job Seekers
Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Network Security, Cybersecurity
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR

Job Description & How to Apply Below

Senior Technical Support Engineer REMOTE About the job Senior Technical Support Engineer REMOTE What You Will Be Doing

We are seeking a Senior Customer Support Engineer to provide advanced technical support to its customers and partners. You will apply system-level expertise to resolve complex customer issues while being an active member of the team.

What You Need for this Position
  • Excellent Customer Support skills, e.g. customer facing oral and written communications, managing hot customers, troubleshooting complex system problems
  • Networking triage skills (networking, and networked storage technologies)
  • Scripting (e.g. shells, Bash, Perl, Python)
  • Expertise in Backup Applications (e.g. Backup Exec, Commvault, IBM Spectrum Protect, Net Backup, Oracle RMAN, Veeam)
  • BA/BS in Computer Science or Technology preferred (or equivalent work experience)

This posting is for the Senior Technical Support Engineer REMOTE role at Military, Veterans and Diverse Job Seekers, based in San Diego, CA, United States.

Position Requirements

10+ Years work experience
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