Platform Sr. Resident Consultant – Cloud; Remote

USA – Remote

Full time

R30375

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.

Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We’re proud to work for a mission-driven company leveraging AI to transform the way we work. Crowd Strikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation.

We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

About the Role:

Crowd Strike Services is seeking a Senior Cloud Resident Consultant responsible for the planning, deployment, and operational support of the Crowd Strike Falcon Cloud Security platform and related applications. The Senior Cloud Resident Consultant role requires a wide range of technical skills including knowledge of cloud security best practices, configuration management, CI/CD pipelines, containerization, scripting, and infrastructure as code.

The Senior Cloud Resident Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization, and follow-on support for the Crowd Strike cloud modules & applications including Cloud Workload Protection (CWP), Cloud Security Posture Management (CSPM), Application Security Posture Management (ASPM), and Cloud Detection and Response (CDR).

What You’ll Do:

Customer Partnership & Strategy

• Serve as the primary technical advisor for assigned strategic customer accounts

• Develop and maintain trusted advisor relationships with customer security teams and leadership

• Understand customer security operations workflows, use cases, and business objectives

• Mentor customer teams on cloud security best practices and threat hunting techniques

• Facilitate working relationship between product, engineering, and other cross-functional teams

Technical Implementation & Optimization

• Provide technical expertise related to implementation, configuration, and troubleshooting assistance with the deployment of the Crowd Strike Falcon Cloud Security platform and associated applications/modules

• Support modification of scripts to deploy Falcon Cloud Security solutions with Bash, Power Shell, Cloud Formation and Terraform

• Troubleshoot customer deployment issues across small to large enterprises

• Utilize and engineer native and 3rd party software deployment technologies

• Develop scripts and processes around Falcon sensor deployment

• Plan and report software deployment status

• Leveraging Crowd Strike applications to support customers in vulnerability and asset management

• Assist customers with the integration of Crowd Strike into existing tools

What You’ll Need:

Technical

Skills:

• Bachelor’s degree, in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience

• 5+ years of experience performing IT deployments or in an end user/customer environment

• Cloud platform…