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Help Desk Pro: Remote​/Onsite Support

Remote / Online - Candidates ideally in
Brockton, Plymouth County, Massachusetts, 02301, USA
Listing for: Sky Health Care Management
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
Salary/Wage Range or Industry Benchmark: 28000 - 44000 USD Yearly USD 28000.00 44000.00 YEAR

Job Description & How to Apply Below

Sky Health Care Management is seeking a patient, service-minded Help Desk Agent to assist users with technical questions and routine issues. Onsite or remote work arrangements depend on business needs, with pay ranging hourly.

Responsibilities include triaging requests, basic troubleshooting, and documenting actions in the ticketing system. The role emphasizes strong communication, the ability to learn new tools, and adherence to procedures while protecting confidential information.

We are looking to fill the Help Desk Pro:
Remote/Onsite Support position at Sky Health Care Management in Springfield, MA, United States.

This is an excellent position to take on the Help Desk Pro:
Remote/Onsite Support role at Sky Health Care Management.

As a Help Desk Pro:
Remote/Onsite Support, you will play an important part at Sky Health Care Management in Springfield, MA, United States.

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