Technical Writer - End User Documentation; Fully Remote

• Develop and maintain knowledge base articles, job aids, user guides, and training resources alongside each of the four annual software releases.
• Write clear, precise technical documentation that translates complex functionality into language users can understand.
• Determine where new content belongs within the knowledge base and how functionality connects across the platform, user roles, and processes.

• 5+ years of technical writing or documentation experience for software or SaaS platforms, including long‑form technical documentation.
• Proven ability to translate highly technical information into clear, user‑friendly content.
• Experience with a knowledge base or content management platform such as Zendesk, Confluence, or SharePoint.
• This role does not include instructor‑led training, in person or virtual.
• This role does not interact directly with external customers.
• Over time, you will grow into e‑learning development, video tutorials, and other learning formats.

Veritas Automata is a technology consulting and software development company dedicated to delivering innovative solutions combining automation, AI, cybersecurity, and advanced technology. We place experienced operators alongside client teams to extend their capacity, and our culture values innovation, accountability, collaboration, and continuous learning.