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Remote Software Technical Support – Tier 2

Remote / Online - Candidates ideally in
Owasso, Tulsa County, Oklahoma, 74055, USA
Listing for: U.S. Bank
Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 31000 USD Yearly USD 28000.00 31000.00 YEAR

Job Description & How to Apply Below

U.S. Bank, through its Elavon subsidiary, seeks a Software Technical Support Tier 2 to deliver advanced technical assistance to merchants and internal teams. You will act as an escalation point for Tier 1, troubleshoot Converge and the Elavon Payment Gateway (EPG), and support payment terminals.

The role emphasizes strong customer service alongside problem solving. The position is primarily phone-based with time allocated to chat and email, and is fully remote across multiple states.

For the Remote Software Technical Support – Tier 2 position at U.S. Bank, we are reviewing applications now.

As a Remote Software Technical Support – Tier 2, you will play an important part at U.S. Bank in Oklahoma City, OK, United States.

We invite applications for the Remote Software Technical Support – Tier 2 position located in Oklahoma City, OK, United States.

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