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Remote Service Desk Technician — Weekend Shifts

Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Trace3
Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR

Job Description & How to Apply Below

Trace3 is seeking a Service Desk Technician to provide support for a diverse client base and act as liaison for the Service Desk team. The role includes updating runbooks and supporting weekend shift coverage in Grand Rapids, MI.

The ideal candidate will have at least 2 years of IT experience, strong AD/Outlook/O365 proficiency, VPN knowledge, and solid communication skills. Certifications such as A+/Network+ are expected, with MS-900 preferred. A high school diploma is required.

This posting is for the Remote Service Desk Technician — Weekend Shifts role at Trace3, based in Grand Rapids, MI, United States.

Learn more about the Remote Service Desk Technician — Weekend Shifts role in the description above.

We appreciate your interest in this position.

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