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Remote CDRS Helpdesk & ICD Specialist

Remote / Online - Candidates ideally in
Juneau, Juneau Borough, Alaska, 99801, USA
Listing for: Shee Atiká Government Services
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR

Job Description & How to Apply Below

Alaska Northstar Resources (ANR) is seeking a remote, full-time Helpdesk Specialist to serve as the primary technical contact for the Corporate Data Repository System (CDRS). The role forms a bridge between users, data teams, and Scrum delivery, handling tickets, documentation, and ICD workflow.

Responsibilities include incident triage, data workflow support, and onboarding for system adoption, with collaboration across cross-functional teams to improve reliability and intake processes.

We are looking to fill the Remote CDRS Helpdesk & ICD Specialist position at Shee Atiká Government Services in Sitka, AK, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Sitka, AK, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 42.000 - 65.000.

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