Building Project Manager

The Javelina Upgrade Project Manager & Application Support Specialist leads Javelina system upgrades and supports ongoing application operations in a fully remote environment. This role oversees the end-to-end upgrade lifecycle, including project planning, comprehensive testing, release readiness, go/no-go decision support, post-production stabilization, issue resolution, and team training. The position partners closely with internal stakeholders and external vendors to deliver reliable releases and effective application support.

Responsibilities

• Project Management: Manage all Javelina upgrade project activities, maintaining schedules, milestones, dependencies, risks, and project plans to support timely delivery.
• Testing & Quality Assurance: Plan and execute smoke, regression, release, and user acceptance testing; assess known issues and document release risks before deployment.
• User Acceptance & Readiness: Coordinate end-user testing and consolidate testing outcomes, open issues, and readiness findings for leadership review and informed go/no-go decisions.
• Application & Post-Production Support: Provide dedicated post-production upgrade support and ongoing application support, including issue intake, triage, tracking, escalation, and resolution coordination.
• Stakeholder & Vendor Liaison: Manage vendor communications and participate in project, vendor, and internal status meetings, ensuring decisions, risks, and follow-up actions are documented and communicated.
• Training & Enablement: Train resources on Javelina ticketing, release testing procedures, upgrade project plan management, and core Javelina modules, workflows, and functionality.
• Documentation & Reporting: Maintain accurate project, testing, issue, and support documentation and provide concise status updates to stakeholders and leadership.

• Proven hands-on experience with the Javelina claims platform, including core modules, workflows, and ticketing processes.
• Demonstrated experience with project management, software release life cycles, system upgrades, and production support.
• Experience designing, executing, and coordinating smoke, regression, release, and user acceptance testing.
• Strong analytical skills in issue triage, root-cause tracking, risk assessment, and release-readiness evaluation.
• Strong written and verbal communication skills, with the ability to present testing results and recommendations to leadership.
• Ability to facilitate training, collaborate with external vendors, and manage priorities effectively in a remote work environment.
• Highly organized, accountable, and able to manage multiple work streams through completion.
• Detail-oriented and quality-focused, with sound judgment in identifying and communicating release risks.
• Collaborative and service-oriented, with a proactive approach to problem-solving and stakeholder support.
• Adaptable and composed during deployments, production issues, and changing project priorities.

Benefits

After successfully completing a waiting period, eligible Full-time employees have access to our comprehensive benefits package, including:

• Fantastic medical, dental, and vision insurance*
• Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!
• Company provided Basic Life and AD&D
• Company paid Short-Term and Long-Term Disability**
• Flexible Spending Accounts*
• 401(k) Retirement Plan with up to a 6% employer-match
  ** WOW! (100% fully vested after 3 years)
• 10+ paid holidays
• Fully Paid half day Summer Fridays
• Generous paid vacation and sick time
• Annual Paid Volunteer Day
• Annual Tuition Reimbursement
• Annual Health and Wellness Reimbursement
• Lots of fun company events

* 60 day waiting period

** 90 day waiting period

Who We Are

Cobalt Benefits Group has been named one of the Best Companies to Work for in NH 2026 by NH Business Magazine! As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our four lines of business: EBPA, Blue Benefit Administrators of Massachusetts, CBA Blue, and Great Bay Administrators.

With over 30 years of experience and a dedicated team of more than 300 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region…