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Technical Support Team Lead

Remote / Online - Candidates ideally in
Anaheim, Orange County, California, 94199, USA
Listing for: Remote
Remote/Work from Home position Listed on 2026-11-10
Job specializations:
  • IT/Tech
    Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR

Job Description & How to Apply Below

Position: Remote Technical Support Team Lead

NiCE is seeking a Team Lead, Technical Support in San Francisco to guide advanced technical support operations for our SaaS-based customers. You will own complex issues, coordinate cross-functional teams, and mentor peers to improve service quality.

Preferred candidates have 7+ years in technical customer support, deep networking knowledge, and strong communication skills. This role offers remote-friendly arrangements and a dynamic, fast-paced environment with a focus on continuous improvement.

For the Remote Technical Support Team Lead position at Remote, we are reviewing applications now.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Technical Support Team Lead role at Remote, based in San Francisco, CA, United States.

We are looking to fill the Remote Technical Support Team Lead position at Remote in San Francisco, CA, United States.

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