Remote Service Desk Engineer - Tier 1
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IT/Tech
IT Support
Job Description & How to Apply Below
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt, client-focused technical support in a remote setting across the United States. You’ll handle issues from printers and password resets to MFA and antivirus alerts, while managing tickets with Connect Wise PSA and documenting in IT Glue.
The role values hands-on end-user support, strong communication, and the ability to work independently or with a team within a dynamic MSP environment.
Are you ready to take on the Remote Service Desk Engineer - Tier 1 Support role at New Charter Technologies, LLC?
The advertised compensation is 45.000 - 55.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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