Remote Customer Support Manager — AI & QA Lead
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IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Moe Go is seeking a hands-on Customer Support Manager to lead Moe Go’s frontline support team, running 24/7 operations with two Support Leads across shifts and time zones to ensure timely resolutions and high CSAT.
You will own staffing, coverage, QA, and AI automation, partnering with Implementation, CS, Product, and Engineering to reduce escalations and improve customer outcomes through data-driven reporting and proactive improvements.
Step into the Remote 24/7 Customer Support Manager — AI & QA Lead role at Moe Go, Inc. in OR, United States and grow with us.
All applications are reviewed carefully by our team.
The position is based in OR, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 100..
We aim to respond to suitable candidates as soon as possible.
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