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Remote CX Program Manager: End-to-End Support & AI

Remote / Online - Candidates ideally in
Portland, Multnomah County, Oregon, 97223, USA
Listing for: Nametag
Remote/Work from Home position Listed on 2026-11-10
Job specializations:
  • IT/Tech
    AI Business & Operations, AI Evaluation
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR

Job Description & How to Apply Below

Nametag is building the future of secure digital identity and seeks a Customer Experience Program Manager to own how CX moves from POC to ongoing support. The role blends program management, queue control, and hands-on L1 support in a fast-growing security company with a remote-first US approach and quarterly in-person offsites.

You will triage, route, and track tickets, enforce SLAs, and help shape how AI tools improve triage and status synthesis.

The Remote CX Program Manager:
End-to-End Support & AI role at Nametag is now open for applications in OR, United States.

Join us at Nametag as our next Remote CX Program Manager:
End-to-End Support & AI in OR, United States.

We are currently recruiting a Remote CX Program Manager:
End-to-End Support & AI for our team in OR, United States.

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