Remote Application Support Analyst - Customer
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Alemba is seeking an Application Support Analyst to provide first- and second-line support to customers via the Alemba Service Manager. You will log, profile, and resolve issues, escalate when needed, and liaise with Cloud Services to restore services for cloud customers.
The role demands strong communication, a proactive approach, and availability for weekend/on-call coverage. Ideal candidates have SQL experience, ITIL knowledge, and familiarity with enterprise ITSM tools.
For the Remote Application Support Analyst - 24/7 Customer Help position at Alemba, we are reviewing applications now.
We are looking to fill the Remote Application Support Analyst - 24/7 Customer Help position at Alemba in OR, United States.
The Remote Application Support Analyst - 24/7 Customer Help role at Alemba is now open for applications in OR, United States.
Join us at Alemba as our next Remote Application Support Analyst - 24/7 Customer Help in OR, United States.
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