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Remote Service Desk Technician - Tier 1

Remote / Online - Candidates ideally in
Schenectady, Schenectady County, New York, 12301, USA
Listing for: Govcio LLC
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 40000 USD Yearly USD 28000.00 40000.00 YEAR

Job Description & How to Apply Below

Position: Remote Service Desk Technician - Tier 1 Support

GovCIO is hiring a Service Desk Technician to provide call center support for our federal customer. This remote role requires you to be located in Hancock County, MS or adjacent counties with potential travel to customer sites for setup.

You must obtain A+, HDI, and ITIL certifications within 6 months; certification costs are reimbursed. The role focuses on incident response, end-user support, and first-tier resolution across PC/server applications, with emphasis on rapid ticketing,

We would love to welcome a new Remote Service Desk Technician
- Tier 1 Support to our group in New York, NY, United States.

This is an excellent opening to take on the Remote Service Desk Technician
- Tier 1 Support role at Govcio LLC.

As a Remote Service Desk Technician
- Tier 1 Support, you will play an important part at Govcio LLC in New York, NY, United States.

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