Service Desk Analyst; 1st/2nd Line ITSM & SQL
St. Cloud, Saint Cloud, Stearns County, Minnesota, 56301, USA
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IT/Tech
Job Description & How to Apply Below
Location: St. Cloud
Alemba is seeking an Application Support Analyst to provide first- and second-line support for customers using the Alemba Service Manager. You will log, triage, and resolve issues, leverage ITSM knowledge, and work with cloud services and development teams. Strong communication, SQL, and ITIL familiarity are required.
24/7 coverage and home-office capability are part of the role. Responsibilities include issue reproduction, knowledge-base based solutions, and occasional development tasks on
This is a strong opening to take on the Service Desk Analyst (1st/2nd Line) – ITSM & SQL role at Alemba.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Saint Paul, MN, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 60.000 - 85.000.
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