Remote Service Desk Specialist – Secret Clearance

Koniag Government Services is seeking a Service Desk Specialist (Tier
1) with a Secret clearance to support government operations. The role is remote with day shifts, handling basic to advanced Tier 1 incidents, triage, documentation, and knowledge base updates to ensure high-quality service for thousands of users.

Responsibilities include troubleshooting authentication, SSO/MFA issues, user provisioning, and escalation to Tier 2/3 as needed, all while maintaining SLA compliance and clear

This posting is for the Remote Service Desk Specialist – Secret Clearance role at Koniag Government Services, based in Chantilly, VA, United States.

Step into the Remote Service Desk Specialist – Secret Clearance role at Koniag Government Services in Chantilly, VA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.