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Remote Major Incident Lead – SPOC, IT Operations

Remote / Online - Candidates ideally in
Niagara Falls, Niagara County, New York, 14301, USA
Listing for: GovCIO
Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    IT Specialist, IT Project Manager, Systems Administrator, Systems Analyst
Salary/Wage Range or Industry Benchmark: 115000 - 130000 USD Yearly USD 115000.00 130000.00 YEAR

Job Description & How to Apply Below

GovCIO is seeking a SPOC Major Incident Lead for the TSA Focus contract. This fully remote role requires expert oversight of complex IT incidents, rapid restoration, and coordination across staff to communicate with Government points of contact.

You will monitor incident queues, maintain knowledge bases, and perform trend analysis for recurring issues, escalating to Problem Management as needed. US citizenship for DHS/TSA clearance is required.

Join us at GovCIO as our next Remote Major Incident Lead – SPOC, IT Operations in City of Albany, NY, United States.

This role, Remote Major Incident Lead – SPOC, IT Operations at GovCIO, could be your next move.

Are you ready to take on the Remote Major Incident Lead – SPOC, IT Operations role at GovCIO?

We would love to welcome a new Remote Major Incident Lead – SPOC, IT Operations to our group in City of Albany, NY, United States.

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