Remote Team Lead - Client Solutions & Tech Support
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IT/Tech
Technical Support, IT Specialist
Job Description & How to Apply Below
Northern BI is seeking a Client Solutions Specialist Team Lead to guide and manage a remote CSS team. You will support customers, troubleshoot issues, and shape team processes while reporting to the Head of Product & Operations.
Responsibilities include QA, knowledge base maintenance, and collaboration with CSMs on escalations. Strong leadership and coaching are essential, with a focus on continuous improvement and customer success.
We are looking to fill the Remote Team Lead
- Client Solutions & Tech Support position at Northern-Business-Intelligence in CA, United States.
This posting is for the Remote Team Lead
- Client Solutions & Tech Support role at Northern-Business-Intelligence, based in CA, United States.
The Remote Team Lead
- Client Solutions & Tech Support role at Northern-Business-Intelligence is now open for applications in CA, United States.
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