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Remote L2​/L3 Technical Support Specialist; SaaS

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95025, USA
Listing for: Agent Careers
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 17000 - 22000 USD Yearly USD 17000.00 22000.00 YEAR

Job Description & How to Apply Below

Position: Remote L2/L3 Technical Support Specialist (SaaS)

Agent Careers is seeking an experienced L2/L3 Technical Support Specialist to join a growing tech company. This remote role targets Latin America and requires strong English communication, able to work US hours, and hands-on debugging of complex issues.

You will investigate bugs, analyze logs, and escalate to internal teams as needed, while maintaining clear documentation and timely updates to partners, resellers, and customers.

Our team is growing, and we are hiring a Remote L2/L3 Technical Support Specialist (SaaS) in United States.

For the Remote L2/L3 Technical Support Specialist (SaaS) position at Agent Careers, we are reviewing applications now.

Step into the Remote L2/L3 Technical Support Specialist (SaaS) role at Agent Careers in United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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