Production Training Support Communications Analyst US National

Production Training Support Communications Analyst (Remote)

Remote, USA

Careers

United States

Information Technology

Suitability/Public Trust

Fully remote

GovCIO is currently hiring a Production Training Support Communications Analyst to support training efforts by helping translate technical updates for the Department of VA Veteran Readiness and Employment (VR&E) Readiness and Employment System (RES) into clear, actionable communications. This position will be in the United States and will be a fully remote position.

The Production Training Support Communications Analyst is well‑suited for someone who enjoys simplifying complex information, coordinating across fast‑moving teams, and ensuring that end users understand the impact of ongoing technological changes.

• Partner with Agile teams (Scrum Masters, Product Owners, Business Analysts, Developers) to understand upcoming technical changes and craft communication materials that are clear, concise, and user‑friendly.
• Assist in preparing communication artifacts such as release notes, deployment announcements, sprint or PI updates, FAQs, success stories, and readiness materials.
• Maintain communication timelines aligned to Agile cadences (sprints, increments, release cycles) and ensure timely delivery of messaging.
• Help manage and update communication channels such as intranet pages, email distributions, collaboration platforms, and knowledge repositories.

• Bachelor’s degree in communications, or commensurate experience with training and support systems
• 5-8 years of work experience.
• Strong writing and storytelling abilities, especially when simplifying technical concepts for non‑technical audiences.
• Strong organizational skills with the ability to manage multiple communication threads simultaneously.
• Eagerness to learn technical concepts and collaborate with cross‑functional teams.

• Experience using collaboration and work‑tracking tools (e.g., Jira, Confluence, Teams, SharePoint).
• 1+ year of experience in software industry using AGILE methods

Ability to obtain and maintain a Suitability/Public Trust clearance.

USD $71,150.00 - USD $75,000.00 /Yr.

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help we do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. We are ready to be a transformer?

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
  • Virtual video interview conducted via video with the hiring manager and/or team
  • Camera must be on
  • A valid photo  be presented during each interview
• During the Hiring Process
  • Enhanced Biometrics  screening
  • Background check, to include:
    • Criminal history (past 7 years)
    • Verification of your highest level of education
    • Verification of your employment history (past 7 years), based on information provided in your application