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Remote L2​/L3 Tech Support Specialist; SaaS

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95025, USA
Listing for: Agent
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 17000 - 22000 USD Yearly USD 17000.00 22000.00 YEAR

Job Description & How to Apply Below

Position: Remote L2/L3 Tech Support Specialist (SaaS)

Agent is seeking an experienced L2/L3 Technical Support Specialist to join a growing technology company and provide advanced technical support to partners, resellers, and direct customers.

This role focuses on investigating technical issues, troubleshooting product-related bugs, analyzing system logs, and resolving complex escalations. Excellent English communication and the ability to work independently in a remote, fast-paced environment are required.

As a Remote L2/L3 Tech Support Specialist (SaaS), you will play an important part at Agent in United States.

We would love to welcome a new Remote L2/L3 Tech Support Specialist (SaaS) to our group in United States.

For the Remote L2/L3 Tech Support Specialist (SaaS) position at Agent, we are reviewing applications now.

Step into the Remote L2/L3 Tech Support Specialist (SaaS) role at Agent in United States and grow with us.

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