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L1 Remote Desktop Support Specialist

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75201, USA
Listing for: HCL Technologies Limited
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 40000 - 52000 USD Yearly USD 40000.00 52000.00 YEAR

Job Description & How to Apply Below

Sapsf is seeking a dedicated L1 Remote Desktop Support specialist in the United States. You will independently troubleshoot and resolve assigned tickets and provide remote support to end users via phone, email, and chat.

Responsibilities include diagnosing hardware, software, and network issues, adhering to SLAs, and maintaining logs. You will work to improve CSAT and time-to-resolution while escalating complex cases to higher IT levels as needed.

Consider building your career as a L1 Remote Desktop Support Specialist at HCL Technologies Limited.

The L1 Remote Desktop Support Specialist position in the IT & Technology field is open for applications.

We have an opening for a L1 Remote Desktop Support Specialist in United States within IT & Technology.

This role, L1 Remote Desktop Support Specialist at HCL Technologies Limited, could be your next opportunity.

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