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Remote Support Engineer, PAYGO AI API

Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90001, USA
Listing for: Exa
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    Technical Support, IT Support, AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR

Job Description & How to Apply Below

Exa is hiring a Support Engineer for PAYGO. This remote role is based in the United States, with international sponsorship available.

You will handle customer questions, onboarding, billing issues, and real bugs, learning Exa end to end. You will use AI support tools, the docs, Product and Engineering, and you'll identify patterns to improve the docs and agent workflows, helping developers before they need a human again.

Step into the Remote Support Engineer, PAYGO AI API role at Exa in San Francisco, CA, United States and grow with us.

This role, Remote Support Engineer, PAYGO AI API at Exa, could be your next opportunity.

Are you ready to take on the Remote Support Engineer, PAYGO AI API role at Exa?

We would love to welcome a new Remote Support Engineer, PAYGO AI API to our team in San Francisco, CA, United States.

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