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Remote Lead, Enterprise Service Management & ServiceNow

Remote / Online - Candidates ideally in
Fond du Lac, Fond du Lac County, Wisconsin, 54935, USA
Listing for: Maximus
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    IT Project Manager, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Maximus seeks an experienced Manager, Enterprise Service Management & Knowledge Experience to transform and manage IT services across the organization. You will lead a hands-on team driving Service Now-based modernization, self-service, automation, and knowledge management to improve efficiency and employee experience.

This role collaborates with IT and business stakeholders to deliver measurable outcomes and shape AI-enabled support strategies, while steering governance, design, and continuous

We are seeking a motivated Remote Lead, Enterprise Service Management & Service Now to join Maximus in Madison, WI, United States.

As a Remote Lead, Enterprise Service Management & Service Now, you will play an important part at Maximus in Madison, WI, United States.

We invite applications for the Remote Lead, Enterprise Service Management & Service Now position located in Madison, WI, United States.

The following role is for a Remote Lead, Enterprise Service Management & Service Now with Maximus.

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