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Remote Enterprise Service Management Lead; ServiceNow

Remote / Online - Candidates ideally in
Everett, Snohomish County, Washington, 98201, USA
Listing for: Maximus
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    AI Business & Operations, IT Specialist, IT Project Manager
  • Management
    AI Business & Operations, IT Specialist, IT Project Manager
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Position: Remote Enterprise Service Management Lead (ServiceNow)

Maximus seeks an experienced Manager, Enterprise Service Management & Knowledge Experience to transform and operate IT Service Management, Knowledge Management, Service Catalog, and Service Automation across the organization.

In this hands-on leadership role, you will modernize how employees consume IT services via self-service, automation, and AI-enabled support on the Service Now platform. You will lead a small team and partner across IT and business units to improve efficiency and outcomes.

Are you ready to take on the Remote Enterprise Service Management Lead (Service Now) role at Maximus?

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 90..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Enterprise Service Management Lead (Service Now) role in the description above.

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