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IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
ICF is hiring for a Help Desk Support role focused on data services and platform-use requests within a federal modernization context. The candidate will triage issues, maintain records, and coordinate with Platform, Data, Governance, and AI/ML teams to drive improvements in support delivery. Applicants should have U.S.
citizenship, U.S. residence, and 3+ years in customer support or service desk roles; a Bachelor’s degree is required, with a Master’s as substitute for experience.
This role, Remote Help Desk Specialist – Data & Analytics Platform at Remote Jobs, could be your next career step.
The position is based in Reston, VA, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 81..
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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