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Remote ITSM & Knowledge Management Lead

Remote / Online - Candidates ideally in
Olathe, Johnson County, Kansas, 66652, USA
Listing for: Maximus
Remote/Work from Home position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Maximus seeks an experienced Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and operations of Enterprise Service Request Management, Knowledge Management, Service Catalog, and Service Automation across the organization. This hands-on role requires ITSM, ITIL, and Service Now expertise to modernize how employees consume IT services.

You will build and mentor a small team, drive process improvements, and leverage analytics to measure outcomes.

This is a strong opening to take on the Remote ITSM & Knowledge Management Lead role at Maximus.

We would love to welcome a new Remote ITSM & Knowledge Management Lead to our team in Topeka, KS, United States.

For the Remote ITSM & Knowledge Management Lead position at Maximus, we are reviewing applications now.

Step into the Remote ITSM & Knowledge Management Lead role at Maximus in Topeka, KS, United States and grow with us.

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