Remote Center Tier I Agent
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IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
QBE, LLC is seeking a Knowledge Center Tier I Agent to analyze and resolve external-user requests across mission applications. This primarily remote role supports DoD-related systems with a toll-free line, email, web form, and chat.
You will triage requests, create and manage tickets, perform first-contact resolution, and escalate as needed while protecting Privacy Act and CUI requirements. The ideal candidate will have a Bachelor's degree, 3+ years of IT service desk experience, US citizenship,
We are seeking a motivated Remote Knowledge Center Tier I Agent to join QBE Federal in Haymarket, VA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Knowledge Center Tier I Agent role in the description above.
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