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Remote Service Desk Lead Technician

Remote / Online - Candidates ideally in
Alexandria, Fairfax County, Virginia, 22303, USA
Listing for: Ntiva, Inc.
Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR

Job Description & How to Apply Below

Ntiva, Inc. is seeking a Service Desk Technician III for a remote role focused on resolving elevated tickets with strong communication and documentation. You will work within a fast-paced MSP environment, providing Tier 2/3 support, upgrades, and security-focused guidance. Travel is infrequent and candidates must be located in DC, MD, or VA.

Schedule:

Monday–Friday, 8:00am–5:00pm EST. Join a team committed to proactive client support and professional growth.

We are currently recruiting a Remote Service Desk Lead Technician for our team in VA, United States.

Our group is growing, and we are hiring a Remote Service Desk Lead Technician in VA, United States.

This role is for the Remote Service Desk Lead Technician role at Ntiva, Inc.

We are seeking a motivated Remote Service Desk Lead Technician to join Ntiva, Inc. in VA, United States.

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