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Remote ITSM & ServiceNow Leader for Service Management

Remote / Online - Candidates ideally in
Rutland, Rutland County, Vermont, 05701, USA
Listing for: Maximus
Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    IT Project Manager, IT Specialist
  • Management
    IT Project Manager, IT Specialist
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Maximus is seeking an experienced Manager to lead Enterprise Service Management, Knowledge Experience, and Service Now capabilities across the organization. This hands-on role drives self-service, automation, and knowledge-driven IT services while partnering with IT and business teams for measurable efficiency gains.

You will guide governance, strategy, and modernization of Service Catalog, Employee Center, and Request Management, while developing a high-performing ITSM team in a remote work

We are looking to fill the Remote ITSM & Service Now Leader for Service Management position at Maximus in Montpelier, VT, United States.

As a Remote ITSM & Service Now Leader for Service Management, you will play an important part at Maximus in Montpelier, VT, United States.

We invite applications for the Remote ITSM & Service Now Leader for Service Management position located in Montpelier, VT, United States.

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