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Remote IT Service Management Lead - ServiceNow

Remote / Online - Candidates ideally in
Los Lunas, Valencia County, New Mexico, 87031, USA
Listing for: Maximus
Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    IT Project Manager, IT Specialist, IT / Software Sales
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Position: Remote IT Service Management Lead - ServiceNow & Knowledge

Maximus is seeking an experienced Manager, Enterprise Service Management & Knowledge Experience to transform and operate ITSM capabilities across the organization. This remote role focuses on modernizing how employees consume IT services via self-service, automation, knowledge, and Service Now.

Ideal candidates bring hands-on ITSM, ITIL, and Service Now expertise, plus strong stakeholder engagement. You will lead a small team and partner across IT and business units to improve service delivery and

We would love to welcome a new Remote IT Service Management Lead
- Service Now & Knowledge to our team in Santa Fe, NM, United States.

Join us at Maximus as our next Remote IT Service Management Lead
- Service Now & Knowledge in Santa Fe, NM, United States.

We are currently recruiting a Remote IT Service Management Lead
- Service Now & Knowledge for our team in Santa Fe, NM, United States.

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