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Remote ITSM & ServiceNow Leader Enterprise

Remote / Online - Candidates ideally in
Edison, Middlesex County, New Jersey, 08817, USA
Listing for: Maximus
Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Position: Remote ITSM & ServiceNow Leader for Enterprise Experience

Maximus seeks an experienced Manager, Enterprise Service Management & Knowledge Experience to lead transformation and operations of Service Request Management, Knowledge Management, Service Catalog, and Service Automation across the organization.

This remote role focuses on modernizing how Maximus employees consume IT services through self-service, automation, and AI-enabled support. You will mentor a small ITSM team and collaborate with IT and business units.

Are you ready to take on the Remote ITSM & Service Now Leader for Enterprise Experience role at Maximus?

We invite applications for the Remote ITSM & Service Now Leader for Enterprise Experience position located in Trenton, NJ, United States.

The following position is for a Remote ITSM & Service Now Leader for Enterprise Experience with Maximus.

Our group is growing, and we are hiring a Remote ITSM & Service Now Leader for Enterprise Experience in Trenton, NJ, United States.

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