Remote Tier II Service Desk Leader
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IT/Tech
Job Description & How to Apply Below
Iron Orbit is seeking a Tier II Service Desk Manager to lead a 24/7 Managed Services team in a remote, full-time role. You will coach Tier Two Specialists, establish performance metrics, and ensure high-quality incident handling and escalation practices.
You will balance hands-on technical judgment with operational leadership, driving workload efficiency, coverage alignment, and cross-team collaboration to deliver reliable service in a distributed environment.
Are you ready to take on the Remote Tier II Service Desk Leader role at Iron Orbit?
This is an excellent role to take on the Remote Tier II Service Desk Leader role at Iron Orbit.
As a Remote Tier II Service Desk Leader, you will play an important part at Iron Orbit in Anaheim, CA, United States.
We invite applications for the Remote Tier II Service Desk Leader position located in Anaheim, CA, United States.
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