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Senior ITSM & ServiceNow Leader - Remote

Remote / Online - Candidates ideally in
Leesburg, Loudoun County, Virginia, 20175, USA
Listing for: Maximus
Full Time, Remote/Work from Home position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Maximus seeks an experienced Manager, Enterprise Service Management & Knowledge Experience to lead transformation of ES RM, Knowledge, Service Catalog, and Service Automation across the organization. This hands-on role blends process, technology, data, and employee experience, modernizing how employees access IT services through self-service, automation, and Service Now capabilities.

The ideal candidate will be a builder and change agent with ITIL best practices, strong stakeholder engagement,

This is an excellent position to take on the Senior ITSM & Service Now Leader - Remote role at Maximus.

The position is based in Richmond, VA, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 90..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements

10+ Years work experience
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