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Remote ITSM & ServiceNow Enterprise Services Lead

Remote / Online - Candidates ideally in
Chandler, Maricopa County, Arizona, 85224, USA
Listing for: Maximus
Full Time, Remote/Work from Home position Listed on 2026-11-12
Job specializations:
  • IT/Tech
    IT / Software Sales, IT Project Manager, IT Specialist, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Maximus seeks an experienced Manager for Enterprise Service Management & Knowledge Experience to transform and operate Service Now-based ERM, Knowledge, Catalog, and Automation across the organization. This remote role emphasizes process, technology, data, and employee experience to modernize IT services via self-service and AI-enabled capabilities.

The ideal candidate blends hands-on ITSM, ITIL practices, and stakeholder engagement, leading a small team and collaborating with IT and business

This is a genuine position to take on the Remote ITSM & Service Now Enterprise Services Lead role at Maximus.

Are you ready to take on the Remote ITSM & Service Now Enterprise Services Lead role at Maximus?

We would love to welcome a new Remote ITSM & Service Now Enterprise Services Lead to our group in Phoenix, AZ, United States.

For the Remote ITSM & Service Now Enterprise Services Lead position at Maximus, we are reviewing applications now.

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