Remote SaaS Product Support Engineer
Brighton and Hove, Brighton & Hove, East Sussex, England, UK
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IT/Tech
Job Description & How to Apply Below
Workiva Inc. in the United Kingdom is hiring a Product Support Engineer to act as the primary technical and functional expert for our platform.
You will assist customers by phone, chat, and tickets, troubleshoot complex issues, and guide users through solutions or workarounds while collaborating with internal teams. You'll capture clear ticket notes, contribute to knowledge base content, and participate in proactive improvement projects with Customer Success, Professional Services and SMEs.
As a Remote SaaS Product Support Engineer, you will play an important part at Workiva Inc. in United Kingdom.
The position is based in United Kingdom.
This opportunity is part of our work in Sales, Engineering.
The advertised compensation is 40.000 - 60.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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