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Director of Technical Support Engineering; Fully Remote

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92101, USA
Listing for: GrowthLoop
Full Time, Remote/Work from Home position Listed on 2026-11-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 140000 - 200000 USD Yearly USD 140000.00 200000.00 YEAR

Job Description & How to Apply Below

Position: Director of Technical Support Engineering (Fully Remote)
  • You will build and lead a distributed technical support engineering team, recruiting and coaching engineers while staying hands-on in complex cases.
  • You will own the end-to-end support experience, including intake, escalation, customer communication, and 24/7 incident response.
  • You will partner with Engineering and Product to reduce interruptions, improve knowledge tooling, and design AI-native support systems.

We are seeking a motivated Director of Technical Support Engineering (Fully Remote) to join Growth Loop in United States.

We are currently recruiting a Director of Technical Support Engineering (Fully Remote) for our team in United States.

This is an excellent role to take on the Director of Technical Support Engineering (Fully Remote) role at Growth Loop.

As a Director of Technical Support Engineering (Fully Remote), you will play an important part at Growth Loop in United States.

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