Remote Software Support Specialist
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IT/Tech
Job Description & How to Apply Below
Sales Match is hiring a Software Support Agent. This fully remote, desk-based role supports software users, resolving login and software issues through step-by-step guidance. The agent collaborates with senior specialists within a technical support team and works from home in New York, United States, with a 40-hour weekly commitment. Shifts may vary.
The role emphasizes clear communication, ticket accuracy, and escalation when needed, ensuring user problems are resolved efficiently.
We would love to welcome a new Remote Software Support Specialist to our team in City of Syracuse, NY, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Software Support Specialist role in the description above.
We appreciate your interest in this position.
Join Sales Match and contribute to our ongoing work.
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