Cleared Solutions Architect - User Experience, CA Onsite

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Sandia National Laboratories is the nation
¿ s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

Challenging work with amazing impact that contributes to security, peace, and freedom worldwide

Extraordinary co-workers

Some of the best tools, equipment, and research facilities in the world

Career advancement and enrichment opportunities

Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)

Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://(Use the "Apply for this Job" box below)..gov

* These benefits vary by job classification.

Salary Range:

$121,900 - $237,800

* Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.

Qualifications We Require:

Bachelor's degree in a relevant field, or an equivalent combination of education and related experience.

Experience in desktop engineering, endpoint management, or user computing architecture.

Experience leading cross-functional teams to resolve business or technical challenges.

Experience working with Service Now, incident workflows, and reporting.

Active DOE Q-level security clearance or equivalent DOD Top Secret level security clearance.

Qualifications We Desire:

Solid understanding of modern endpoint management platforms such as Intune, SCCM, JAMF, or comparable tools.

Ability to clearly communicate technical concepts to non-technical stakeholders.

Demonstrated ability to collaborate effectively across multiple IT service domains.

Experience integrating automation or AI-driven solutions into support operations.

Experience with desktop telemetry and observability tools, including APM solutions, log analytics, and device-health insights.

Background in designing patch compliance frameworks, baseline enforcement strategies, and end-to-end device lifecycle architectures.

Prior leadership or supervisory experience within an IT service-delivery environment.

Demonstrated ability to coordinate effectively with networking, conferencing, and data center teams.

Familiarity with mission-driven IT maturity models and their application in enterprise environments.

ITIL Foundation certification (v3 or newer).

About Our Team:

The Information Systems & Services Department provides enterprise level computing capabilities for Sandia/California. The department responsible for providing the California site with IT resources who service the desktop and mobile computing environments, based on the enterprise standard. Teams include Unclassified and Classified Desktop Support, Mobility & LOFT, Linux Desktop & Infrastructure Support, Password Administration and Personnel Moves. The suite of services is funded through Indirect and Direct mechanisms.

Posting Duration:

This posting will be open for application submissions for a minimum of three (3) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.

Security Clearance:

Position requires a Department of Energy (DOE) Q security clearance to start, or equivalent active security clearance with another U.S. government agency (e.g., DOD). Sandia is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to maintain a DOE Q-level security clearance, which requires U.S. citizenship.

If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position…